Privacy policy

Who we are and how to reach us

Misieco Supplies LLC, 1139 Brighton Beach Avenue, Brooklyn, NY 11235, United States, operates this website. For privacy questions or requests, email misiecodental@misiecodentalsupplies.com. Please do not send patient records, payment-card numbers, passwords, or other sensitive clinical information through our forms.

Information you provide

When you create an account, ask for pricing, place items in a cart, or contact Sales, we may process your verified email, name, practice, phone, delivery address, product selections and options, quantities, notes, and request history. We use this information to provide the account features you request, answer inquiries, prepare and fulfill quotes and orders, provide support, prevent misuse, and keep business records. We do not sell personal information. The storefront does not collect payment-card details; Sales confirms payment arrangements separately.

Cart, saved products, and owner access

Guest carts, hearted products, and guest practice lists are stored on the device where they were created. Sending a pricing request shares that request and its selected items with Misieco Sales. When a new account accepts the current account notice, or an existing account chooses “Save to my account” after the updated notice, the current cart and hearted product IDs synchronize with the account so they can be used across devices; account practice lists are also saved with the account. The authorized Misieco account administrator can view the synchronized current cart, including selected options and quantities, and hearted products in the protected owner console. We use this view to help with requests, support customers, and understand which products to improve or stock. This account synchronization is separate from the optional activity choice below. Removing a product from your cart or saved items updates the account copy after it synchronizes. Items added while browsing as a guest are combined with the saved account selections when you sign in and sync. Signing out of a synchronized account clears its cart and hearted products from the browser view; the account copy remains available when you sign in again.

A contact or address draft stays in the current browser session until you send a request or leave the session. You may clear your browser's local selections at any time. Signing out does not by itself delete information already saved to your account; contact us to request account deletion where applicable.

Pricing requests and notifications

Submitted requests are stored in a protected business inbox. When configured, our email service attempts to send request details to the Misieco business address and a receipt to the address you supplied; our text service may alert the business phone. Email delivery is not guaranteed by submission alone. A receipt to a verified account may list the selected products, options, and quantities; a receipt to an unverified address omits those private details. Delivery providers process the details needed to send those messages. If you choose a text, email, WhatsApp, or social-media link, that separate service handles the information you send through it under its own terms and privacy practices. Service messages about a request are separate from optional marketing. Short-lived keyed technical identifiers help prevent repeated submissions; raw visitor IP addresses are not stored in the inquiry database.

Address verification

If you choose to verify a U.S. shipping address, we send its street, city, state, and ZIP code to the U.S. Census Geocoder for a map match. We do not send your name, email, cart, or notes with that check. A map match does not guarantee postal delivery. International addresses are reviewed by Sales.

Cookies and browser storage

The site uses local browser storage to keep the cart, hearted products, guest lists, request history on this device, and your privacy choices. Some temporary browser-session storage supports request drafts and prevents accidental repeat submissions. These functions work without optional site-activity measurement or personalized recommendations.

After sign-in, the __Host-misieco-customer cookie keeps your account session. It is Secure, HttpOnly, SameSite=Lax, and expires after up to 30 days or when you sign out. A recent scan observed a host-managed first-party visitor cookie named __Host-appgarden-visitor. Its exact purpose and expiration are being verified with the hosting provider. It is not controlled by our optional activity setting. An anti-spam challenge may load when you submit a protected form.

Optional site activity

Optional activity measurement is off unless you check “Allow optional site activity” in Privacy choices. If enabled, the site uses a browser-session identifier to count page views, product views, cart additions, and requests. The server stores a daily keyed identifier and approximate country, U.S. state, or city for aggregate reporting; it does not put raw IP addresses in the owner activity dashboard or show this activity as a named customer profile. Turn this choice off in the footer to stop future optional activity collection from this browser; it does not erase previously aggregated counts. Shopping and account access remain available if you decline. We still count requests actually submitted as part of normal business records.

Product recommendations on this device

If you separately choose “Remember product interests on this device,” the browser saves up to 30 product IDs from products you open, add to cart, or find through a submitted search. It also uses your current cart and hearted products to sort the existing “Find supplies quickly” list when you have not entered a search or chosen another sort. Search words, contact details, and patient information are not saved in this interest record. The record stays on this device and is not synchronized to your account or sent to the owner as a recommendation profile. Entries older than 30 days are ignored. You can turn recommendations off or clear saved interests through Privacy choices at any time. Stock status, matching search results, and your selected filters still control what appears. Site activity measurement is a separate choice.

Marketing choice

Product updates require a separate choice from account creation and from optional site activity. You can ask to unsubscribe at any time. We may still send necessary account, quote, order, and service messages.

Accounts, access, and retention

We send a one-time code to verify account email addresses. Codes expire after ten minutes. We keep the account's accepted agreement version and time, profile details you save, selections synchronized to the account, and the status of the new-account mask offer. Account sign-in is optional. The owner can review account and request records through protected business tools; people who use an unverified guest cart do not have a named account cart in that view.

We keep account and request information while needed to operate the account, respond to inquiries, complete orders, provide support, prevent abuse, and meet applicable legal, tax, or dispute obligations. The owner can permanently delete an inquiry; inquiries moved to Trash are deleted after the owner-selected period, 30 days by default. We do not use a single fixed period for all account and order records because support, legal, tax, and dispute needs differ. You may ask us to review an account or request for deletion, subject to those obligations. Service providers may process information in the United States or other countries to deliver the website and messages.

Your choices and requests

You can remove items from the cart or saved products, sign out, decline optional activity, and opt out of marketing. Email misiecodental@misiecodentalsupplies.com to ask for access to, correction of, or deletion of account or request information where applicable. We may need to verify your identity and retain records where required for an order, law, or dispute. Rights vary by location.

Accessibility assistance

If a website feature is difficult to use, contact Sales by phone at 347-499-1210 or by email and describe the page or task. We will help you complete your request and use the report to improve the site.